Shipping & Delivery
Domestic Shipping (India)
Kerala State
Delivery within 2-4 business days. Flat rate of ₹100 on all orders.
Rest of India
Delivery within India it takes 5 to 7 business days.
International Shipping
Global Reach
We ship our Kerala crafts and spices to over 50 countries. Express delivery available (7-12 days). Please check our shipping calculator for out of India orders.
Customs & Duties
Please note that international customers are responsible for any local customs taxes or duties.
15-Day Quality Promise
We take immense pride in the authenticity of our Malabar goods. If your order doesn't meet our heritage standards, we ensure a transparent and stress-free return process to build the trust you deserve.
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Hassle-Free Returns: Initiate a return within 15 days of delivery for any damaged or incorrect items.
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Simple Verification: Just share a quick photo of the items and the original packaging with our team.
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Fast Refunds: Once approved, refunds are processed back to your original payment method within 5-7 business days.
Track Your Kerala Treasures
STAY UPDATED
Monitor your order's journey from our artisanal clusters to your doorstep. Access real-time updates on your Malabar spices, handcrafted decor, and natural essentials with just a few clicks.
Common Questions
How long does international shipping take?
Standard international shipping for our Kerala handicrafts and spices typically takes 7-14 business days, depending on your location and customs processing times. We provide tracking for all orders.
What is your return policy for handicrafts?
We accept returns within 30 days for most unused handicrafts. Due to food safety regulations, spices and coconut oil cannot be returned once opened. Please contact support to initiate a return.
Are your products ethically sourced?
Yes, all Saanshis Global products are ethically sourced directly from Kerala's local artisans and farmers. We ensure fair compensation and sustainable harvesting for all our rubber and wood crafts.
Can I track my order in real-time?
Absolutely. Once your order is processed, you will receive a tracking number via email. Use our Order Tracking tool to monitor your shipment from the Malabar coast to your doorstep.
How do I contact customer support?
Our friendly team is here to help. You can reach us via the 'Contact Us' form below, email us at saanshisglobal@gmail.com, or use the live chat for immediate assistance during business hours.
Email Us
Reach out for support, bulk orders, or inquiries.
Get in touch
WhatsApp & Phone
Chat with us for immediate assistance or order tracking.
+91 73563 61154